This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has set up their site with WPML currency triggered by geo location using a MaxMind account. However, they are experiencing an issue where shoppers see several items in their cart, but when they proceed to checkout, several items disappear. The client suspects this is due to the currency setting by geo location. Additionally, after cloning the production site to a staging site for troubleshooting, WPML detected a change in the site's URL, prompting a migration request, which the client is hesitant to proceed with due to concerns about affecting the live site.
Solution:
We recommend checking the configuration settings for the WPML currency and geo location to ensure they are correctly set up. It's possible that the settings might be causing conflicts during the checkout process. For the issue related to WPML's migration request after detecting a URL change on the staging site, it is generally safe to proceed with the migration as it should not affect the live site. However, if you are unsure or need further assistance, we advise you to continue the discussion in your existing support ticket here: https://wpml.org/forums/topic/wmpl-currency/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for personalized assistance.
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