This is the technical support forum for WPML - the multilingual WordPress plugin.
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|July 1, 2021 at 9:07 pm #9115167|
I am trying to:
I expected to see:
Instead, I got:
|July 2, 2021 at 4:39 pm #9121541|
Languages: English (English ) Portuguese (Brazil) (Português )
Timezone: America/Sao_Paulo (GMT-03:00)
Welcome to the WPML support forum. I'll be glad to help you!
A manual reinstall process can fix this issue. Could you please give it a try on your end? Just follow these instructions:
- Backup your site and database
Then, check if the issue persists. If yes, we might be facing an interaction issue with a third-party functionality, in this case:
- Backup your website before proceeding
Let us know the results of this investigation. Furthermore, can you enable the debug mode? Please add the following code in your wp-config.php file:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );
Please check the following links to read more about debugging with WordPress.
After adding the code above, try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder. If you locate it there, please send us the last lines here in the ticket.
We’re looking forward to your reply. Best,
|July 3, 2021 at 11:21 pm #9125529|
My issue is resolved now. Thank you!