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Last updated by Mihai Apetrei 3 weeks, 5 days ago.

Assigned support staff: Mihai Apetrei.

Author Posts
September 26, 2019 at 12:18 am #4642383

eduardoF-15

I am trying to:
Translate text published with Divi Carousel Addon (Testimonials and Cases carousel modules). WPML editor recognized all page terms except for the ones I set on carousel modules.

Link to a page where the issue can be seen:
hidden link

I expected to see:
All terms translated from PT to EN

Instead, I got:
Carousel modules with text in PT even in EN version.

September 26, 2019 at 4:14 pm #4648817

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

First of all, thank you for your patience and sorry for the delay - there's a good amount of tickets in our queue so it takes a bit longer to respond.

Now, regarding the issue that you are currently experiencing, can you please let me know if the solution in the ticket below helps your case in any way:
https://wpml.org/forums/topic/divi-carousel-not-translating/

Please let me know.

Kind regards,
Mihai Apetrei