This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Install and update
|September 5, 2019 at 1:52 pm|
I am trying to: upload 4 items of WPML for the first time
"The site is experiencing technical difficulties"
since I cannot log in through wp-admin, I ask my hosting company to check inside cpanel:
[04-Sep-2019 12:01:53 UTC] PHP Fatal error: Uncaught Error: Class 'WPML_Elementor_Module_With_Items' not found in /home/backpa01/public_html/wp-content/plugins/jet-tricks/includes/compatibility/wpml/modules/class-wpml-jet-tricks-hotspots.php:6
Link to a page where the issue can be seen: hidden link:
I expected to see: WPML works properly after installation
Instead, I got: "The site is experiencing technical difficulties"
|September 5, 2019 at 2:11 pm #4520001|
Languages: English (English ) Spanish (Español ) French (Français )
Timezone: Europe/Paris (GMT+01:00)
Welcome to WPML support forum.
Unfortunately, I can't access to your FTP, but according to your error, this problem is caused by the plugin "jet-tricks". Please try the following:
Does it help?