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This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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March 2, 2018 at 6:16 pm


1. Copy from translation memory not populating on stating/production site

2. Components disappearing from in-languages pages, but are present on the english side that contain translated copy.

3. Recruitment events show translated copy in columns that were not meant to be translated.
ex - Recruiter names in Arabic, Months in French, and AM-PM designation on French page is missing.

4. General Do's and Don'ts of how to interact with WPML ex - Coding guidelines, String translation vs Manual translations

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March 4, 2018 at 12:02 pm #1535400


Timezone: America/Argentina/Buenos_Aires (GMT-03:00)


For support rules, we prefer to handle only one issue at the time. This help us to bring you a better service and also help other users to find all the information here exposed. But don't worry, I will split the ticket if necessary. Let me gather more information first.


Translation memory is a feature of the translation service. It allows you to save money when the same content needs to be translated again.

If you have the same paragraph in two pages, you will pay for its translation once.

This should be irrelevant to WPML as we are receiving a complete XLIFF file to fill the translation either the translation service used the translation memory to translate the page or not.

Can you please elaborate a bit on the workflow that is failing on your site?


The same here, I need a bit more of detail.

You created some pages.
Translated using the duplicate option
Now there are missing content in the original pages

Did I get it right? Which pages? How were they created and translated? The content disappeared just like that? Can you relate it to any other event on the site?

WPML can't translate anything if there isn't a translation. So, the recruiter name should be translated somewhere and WPML is using that translation.

If it is an example recruiter from the theme it may be in the .po files or in the example content.

Please go to WPML > String Translation and search for the recruiter name and see if it is translated there (I couldn't check this myself because there is a server protection before the wp-admin, can you provide credentials for those too?)

From my experience on what you are using on your sites, I think this documentation is relevant:

Let me know if this helped, please.

Kind Regards,


The topic ‘[Closed] WPML Functionality Inconsistencies’ is closed to new replies.