This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with automatic translation jobs being stuck and displaying "0%, less than 1 Minute remaining" for an extended period. Additionally, the client reported 404 errors on newly translated pages in the WooCommerce shop.
Solution:
For the automatic translation jobs that were stuck, we navigated to WPML > Support > Troubleshooting and clicked on the "Cancel In-progress Automatic Translation Jobs" button. This action cleared the stuck jobs, and we were able to resubmit a product for translation successfully.
Regarding the 404 errors, the issue was due to the "sd-wan-shop" slug being used both as the Category base of WooCommerce and as the Shop base in the "Permalink Manager for WooCommerce." To resolve this, we removed the slug from the Category base by going to Settings > Permalinks, which fixed the issue.
If the solution provided here does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you continue to experience difficulties, please do not hesitate to open a new support ticket in our support forum.
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This topic contains 17 replies, has 5 voices.
Last updated by 9 months, 3 weeks ago.
Assisted by: Prosenjit Barman.
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