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This thread is resolved. Here is a description of the problem and solution.

Problem: WPML is not updating properly on the site

Solution: WPML has updated partially on the site and not showing the latest version for upgrade. It worked after the following steps.

1) Click on Plugins>>Add New menu link 2) Click on *Commercial* tab of *Add New* page 3) On Commercial page click on *Check for updates* button 4) It will help you to refresh the WPML installer caches

Relevant Documentation: https://wpml.org/forums/topic/wpml-is-not-updating-properly-on-my-site/#post-4509565

This topic contains 4 replies, has 2 voices.

Last updated by Franca 1 month, 1 week ago.

Assigned support staff: Bigul.

Author Posts
August 30, 2019 at 5:52 pm #4488677

Franca

I have the message:

Your site will not work as it should in this configuration Please update all components which you are using. For WPML components you can receive updates from your WPML.org account or automatically, after you register WPML.

I am at carolyn.bailey@loranscholar.ca

Look forward to your help!

August 30, 2019 at 7:10 pm #4489049

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve these issues.

Have you registered your site with WPML.org for an automatic upgrade? Please check the following documentation for more details.

https://wpml.org/faq/install-wpml/#automated-updates

https://wpml.org/faq/install-wpml/

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

--
Thanks!

Bigul

September 3, 2019 at 4:06 pm #4506155

Franca

Hi Bigul,
Things seem to be registered but not updating fully, if that makes sense. I've included the debug information above and look forward to your assistance in fixing! Thank you!
Carolyn

September 4, 2019 at 9:11 am #4509565

Bigul
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hi Carolyn,

Thank you for the updates. You are getting this notification because WPML Media, WPML String Translation and WPML Translation Management plugins are not upgraded yet.

Please try the following steps to make sure your site registered for automatic upgrading of WPML plugins.

1) Click on Plugins>>Add New menu link
2) Click on *Commercial* tab of *Add New* page
3) On Commercial page click on *Check for updates* button
4) It will help you to refresh the WPML installer caches

Please check the attached images for more details and let me know your feedback.

--
Thanks!

Bigul

September 4, 2019 at 5:53 pm #4513373

Franca

My issue is resolved now. Thank you!