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Last updated by Jamal 11 months, 3 weeks ago.
Assigned support staff: Jamal.
I am trying to: I was trying to make my website multilingual using WPML but it crashed my site, I kept trying for more than 3 months but it didnt work and your support was not really helpful.
Now I decided to move on without WPML because it keep crashing my website with all those quires and load time and I need my money back.
I had to recover an older backup but I can send you the back up I took and you try the issue on your local server.
However, I want a refund please.
English (English )
French (Français )
I am really sorry that you have this feeling about our product and service. I would be happy to help you with any technical issue with WPML.
For refunds, please use this page https://wpml.org/purchase/refunds-policy/
Let me know if there is anything I can do.