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Last updated by Jamal 4 months ago.

Assigned support staff: Jamal.

Author Posts
June 17, 2019 at 9:56 am #4034195

yasinH-2

I am trying to: I was trying to make my website multilingual using WPML but it crashed my site, I kept trying for more than 3 months but it didnt work and your support was not really helpful.

Now I decided to move on without WPML because it keep crashing my website with all those quires and load time and I need my money back.

I had to recover an older backup but I can send you the back up I took and you try the issue on your local server.

However, I want a refund please.

June 17, 2019 at 11:03 am #4034823

Jamal
Supporter

Languages: English (English ) French (Français )

Timezone: Africa/Casablanca (GMT+01:00)

Hello,

I am really sorry that you have this feeling about our product and service. I would be happy to help you with any technical issue with WPML.

For refunds, please use this page https://wpml.org/purchase/refunds-policy/

Let me know if there is anything I can do.

Best regards,
Jamal