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This thread is resolved. Here is a description of the problem and solution.

Problem: My site stopped working after updating WPM Multilingual CMS.

Fatal error: Call to undefined function icl_get_string_id() in /home/bleismad/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/class-wpml-endpoints-support.php on line 107

Solution: #1 please open your site again via FTP and remove sitepress-multilingual-cms #2 Check under Plugins -> All Plugins if all versions are removed #3 Install a fresh copy from https://wpml.org/de/account/downloads/

Relevant Documentation: https://wpml.org/faq/install-wpml/

This topic contains 3 replies, has 2 voices.

Last updated by anaA-12 2 months, 1 week ago.

Assigned support staff: Marcel.

Author Posts
August 6, 2019 at 9:51 am #4346001

anaA-12

I am trying to:
Hi, my site stopped working after updating WPM Multilingual CMS.

Fatal error: Call to undefined function icl_get_string_id() in /home/bleismad/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/url-handling/class-wpml-endpoints-support.php on line 107

Please help urgently
Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

August 6, 2019 at 10:50 am #4346601

anaA-12

THe Cloudways copy is now online. Thank you

August 6, 2019 at 2:17 pm #4348261

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Thank You,

#1 please open your site again via FTP and remove sitepress-multilingual-cms
#2 Check under Plugins -> All Plugins it all versions are removed
#3 Install a fresh copy from https://wpml.org/de/account/downloads/

I tested it on Cloudways and it will solve your problem.

Best Marcel

August 6, 2019 at 3:46 pm #4349253

anaA-12

My issue is resolved now. Thank you!