WPML Multilingual CMS get in crash

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This topic contains 3 replies, has 2 voices.

Assigned support staff: Bruno.

Author	Posts
July 24, 2019 at 5:53 pm
Pietro	I am trying to update WPML Multilingual CMS plugin and String and Media plugin, when the web site go to empty on public display. Link to a page where the issue can be seen: hidden link empty-with_plugin_active.JPG normal-with_plugin_no-active.JPG
July 24, 2019 at 6:54 pm #4277105
Bruno Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Thank you for contacting us. I saw the problem you are reporting. This seems to be related to your theme. Maybe some compatibility issue. Please, can I install the Duplicator or All in One Migration plugin to make a copy of your site and install it on my test environment? This will help me debug the problem. Thank you.
July 24, 2019 at 8:52 pm #4277535
Pietro	Sure. Thanks for the assistance. Myabe my them could have some problem, but at moment I cannot change it. Good job and soon as possibile,thanks for the assistance!
July 24, 2019 at 9:32 pm #4277561
Bruno Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Thank you. I downloaded the copy of your site using All in One Migration. With updated WordPress, the problem did not happen in my test environment. I noticed that you are using an older version of WordPress, 4.2.23. Please, could you upgrade WordPress to check if the problem will persist? Thank you.

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