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Last updated by Ricardo Alday 1 year, 5 months ago.

Assigned support staff: Ricardo Alday.

Author Posts
May 10, 2018 at 3:07 am #2064839

amandaO

I am trying to: edit my pages using cornerstone

Link to a page where the issue can be seen: the problem occurs trying to open a page in cornerstone

I expected to see: the page open

Instead, I got: a message to say that it can't open, or on some pages the page opens but there is no content.

I deleted all the WPML plugins and it works fine again.

May 10, 2018 at 10:29 pm #2080191

Ricardo Alday

Hi,

Thanks for contacting WPML Support. I have noticed that your website’s WP Memory Limit is 40MB. The WP memory limit needs to be increased, it's different than PHP memory. PHP memory is fine but WordPress uses 40Mb as default in your site. Minimum requirements for WPML are 128Mb: https://wpml.org/home/minimum-requirements/

Please add this to the top of wp-config.php to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

- Please clear all sort of caches in your site, plugin cache (if any) / CDN cache (if any) / browser cache and then see if it resolves the issue afterwards.

- If still issue persists, please check for a possible theme and plugin conflict. To do that you can switch back to any default theme (e.g. Twenty Sixteen theme), Disable all plugins except WPML and see if this issue goes away with default theme and only WPML activated?

Let me know what you find out.

Thanks,
Ricardo

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