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This thread is resolved. Here is a description of the problem and solution.

Problem: How to translate contact form 7?

Solution: Please follow the documentation in the links below:

- https://wpml.org/documentation/plugins-compatibility/using-contact-form-7-with-wpml/

- https://wpml.org/2019/02/announcing-contact-form-7-ml/

This topic contains 8 replies, has 2 voices.

Last updated by edn-4 2 months, 3 weeks ago.

Assigned support staff: Mihai Apetrei.

Author Posts
July 18, 2019 at 6:48 am

edn-4

I am trying to translate contact form 7

Link to a page where the issue can be seen:

I expected to see:

Instead, I got nothing only contact form working for default language

July 18, 2019 at 8:54 am #4236257

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Can you please let me know if you were able to follow the steps in the links below:
- https://wpml.org/documentation/plugins-compatibility/using-contact-form-7-with-wpml/
- https://wpml.org/2019/02/announcing-contact-form-7-ml/

Please let me know if you already tried that and if that did not work, can you please tell me or show me what issues did you encountered? If there were any errors happening, it would help a lot if you have some screenshots available.

I will be waiting for your response.

Kind regards,
Mihai Apetrei

July 19, 2019 at 4:07 am #4243805

edn-4

Yes am already follow the above steps but still getting the issue hidden link

July 19, 2019 at 3:34 pm #4247159

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

Thank you for the screenshot.

I logged in and as I also see in the screenshot, it seems that the form is still in the process of translation and it is waiting for a translator.

Can you please confirm that the form has been translated?

Also, can you please give me access below to the WordPress user that was used for the translation?

I am enabling the private fields below.

I will be waiting for your response.

Just a note that I won't be working on the weekend so I will be able to get back to you at the beginning of next week.

Kind regards,
Mihai

July 22, 2019 at 4:32 am
July 22, 2019 at 2:51 pm #4258977

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for the credentials.

I have checked and it seems that now the form is translated in Chinese (hidden link) but not in the other 2 languages.

You can go here (hidden link) > make sure the tab "translation jobs" is selected at the top-right of the screen and search for "form" and you will see the screenshot I'm attaching.

Do you know if the form has been translated in the other 2 languages?

Please let me know.

Kind regards,
Mihai

July 23, 2019 at 4:23 am #4262607

edn-4

am checking the translation is done hidden link but still not translated the form in other language.

July 23, 2019 at 3:47 pm #4267695

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Thank you for the information.

That's really weird. I will spend more time on this and I will get back to you as soon as I have more feedback.

I will leave the ticket assigned to myself for the moment.

Kind regards,
Mihai

July 25, 2019 at 12:03 pm #4282817

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

It seems that you were using the CTE (WPML Classic Translation Editor) for translating the forms instead of the one we recommend in the documentation: ATE (Advanced Translation Editor).

I changed that and for me, the form works properly for all languages now.

Can you please check and see if it's solved for you, too?

Please let me know if this solved your issue or if you still need help.

I will be waiting for your response.

Kind regards,
Mihai

July 29, 2019 at 4:47 am #4296935

edn-4

My issue is resolved now. Thank you!