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Last updated by Andreas W. 1 month, 1 week ago.

Assigned support staff: Andreas W..

Author Posts
September 9, 2019 at 10:07 am #4535827

michaelF-60

I am trying to: Translate a page

Link to a page where the issue can be seen: hidden link

Page: hidden link

I expected to see: One translation per module, as before

Instead, I got: Two translation text area fields instead of one, where one is already translated, and the second one being a copy of the module that is not translated

More info: This wasn't the case before, I think it only happens since the latest divi update and I don't know why. The testimonial module is not the only place where this happens, it also happens for some text modules and I think some other ones as well.

September 9, 2019 at 4:57 pm #4539155

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for contacting the WPML Support Forum.

I can see that your corrently used version of WPML and some add-ons are outdated.

Go to Plugins -> Install -> Commercial and click "Search for updates". Then download the add-ons. Also, select the "Enable After Download" button at the bottom of the plug-in selector.

If the issue still persists, could you please try to run the site in minimal setup?

Please disable any additional plugin that is not related to Divi and WPML and its add-ons.

If the issue disappears please start reactivating any plugins, or activate them in small groups. This way please verify at which points the issue appears again to indicate the plugin that is causing the issue.

Also please change to a default theme like the Divi parent theme or the TwentySeventeen theme to see if the issue might be theme related.

Let me know about the outcome.

Kind regards
Andreas

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