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This topic contains 2 replies, has 2 voices.

Last updated by thomasS-68 2 years ago.

Author Posts
May 17, 2018 at 3:08 pm #2178291


I am trying to: registerWPML plugins - but it doesn't work

May 19, 2018 at 8:21 am #2193461


Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello there,

Welcome to WPML support forum.

Please apologize for the delay in answering. This is not usual in this forum. While one of my teammates takes care of your case I will provide you with the first debugging steps.

- Please go to and at look for your current key and erase it.
- Create a new one with the new URL.
- Go to your plugins panel and click under "Register" button below WPML plugin.
- Click on the Unregistered button at the commercial page.
- Add your new key unchecking the "Keep up-to-date about which theme and plugins I use" checkbox.

Does it work solve your issue ?

Maybe you'll find the next video helpful:
hidden link


Let us know if it helps.

May 21, 2018 at 1:45 pm #2201695


Thanks - worked.