This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 9 replies, has 2 voices.

Last updated by dominikH-11 1 month, 1 week ago.

Assigned support staff: Rohan Sadanandan.

Author Posts
September 9, 2019 at 8:41 am

dominikH-11

Dear Ladies and Gentleman,

we have the problem again, that the Sting Translation is completed but the results in the frontend are shown in the wrong language. (see attachement)

Did we forget something?

Kind regards

September 9, 2019 at 8:51 am
September 9, 2019 at 2:22 pm #4537951

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

Thank you for contacting WPML Support.

Could you please navigate to WPML > Theme & plugins Localization & make sure that the option "Assume that the original language of all strings is English" is disabled

Thanks,
Rohan

September 9, 2019 at 2:28 pm #4537993

dominikH-11

Hello Rohan,

thank for helping us. We tried it but the same mistake.
Now we have the problem again that we cant´t save any changes in the yith settings. Page is loading new but the new data is not here.

Kind regards

September 9, 2019 at 5:26 pm #4539361

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

I don't get the issue.

Could you please elaborate on the issue with a screenshot or URL so that I can understand better?

Thanks,
Rohan

September 10, 2019 at 6:45 am #4542279

dominikH-11

Hello Rohan,

if you go to this product for example hidden link the button text in the english version shouldn´t be "Angebot einholen" because thats the german translation. If you open this URL do you have the same issue?

Kind regards

September 10, 2019 at 9:42 am #4543663

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

I'm also getting the same.
Does the string appear in String Translation?
If so, are you able to translate the same?
Also, has the original issue resolved?

Thanks,
Rohan

September 10, 2019 at 10:19 am #4543897

dominikH-11

Hello Rohan,

yes it appears (see at the attachement).
The rest seems ok in this moment.

Kind regards

September 10, 2019 at 11:20 am #4544603

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

I need to request temporary access (wp-admin and FTP) to your site - preferably to a test site where the problem has been replicated if possible - in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Instructions to send private information are here: hidden link

Privacy and Security when Providing Debug Information for Support:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Thanks,
Rohan

September 10, 2019 at 11:24 am
September 10, 2019 at 12:30 pm #4545307

Rohan Sadanandan
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello,

The issue has been resolved.

The button text is now translated to both languages.

You can translate the button label by navigating to YITH > Request a quote > Switch the language menu on the top & enter the translation & save the form.

Thanks,
Rohan

September 10, 2019 at 12:35 pm #4545335

dominikH-11

My issue is resolved now. Thank you!
What was the problem? We tried the same too but it doesn´t work.

Kind regards