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This topic contains 10 replies, has 3 voices.

Last updated by Andreas W. 1 month ago.

Assigned support staff: Andreas W..

Author Posts
October 21, 2021 at 6:01 am #9832081

mateuszB-3

https://wpml.org/errata/wpml-translation-managements-translation-tools-is-empty/

October 21, 2021 at 7:41 am #9832955

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

I marked your next reply as private so that you can safely add credentials.

Regards,
Bruno Kos

October 22, 2021 at 7:02 pm #9846159

Andreas W.
Supporter

Languages: German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please take a reliable backup of you site and database and then install the WPML 4.5 updates which should solve this issue.

The Translation Management Plugin can get deleted after that, as it is now part of WPML Multilingual CMS.

The translaiton tools tab is now at WPML -> Translation Management -> Automatic Translation.

Also, I have adjusted the WP Memory Limit to 256M inside of wp-config.php, as the current used 40M might not enough to run WPML once your site has more content.

Best regards
Andreas

October 25, 2021 at 7:06 am #9853829

mateuszB-3

Hello,

I install WPML 4.5 and String Translation 3.2 and after updating I get errors visible in the screenshots. How can I resolve this problem ?

Best regards

unexpected.png
automatic translations.png
October 27, 2021 at 6:25 am #9870419

Andreas W.
Supporter

Languages: German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you very muhc for your message.

In fact I do see an error on the Browser Dev Tools Debug Console, which is why I took a copy of the site for testing it on a virtual server.

The issue dosappears once I switch to a different theme.

The follwing error was found:

PHP Fatal error:  Uncaught Error: Call to undefined function icl_get_languages() in /home/u126976099/domains/reesinkls.com/public_html/wp-content/themes/reesink/incl/wpml-menu.php:9
Stack trace:
#0 /home/u126976099/domains/reesinkls.com/public_html/wp-includes/shortcodes.php(356): get_lang_flags_func('', '', 'get_lang_flags')
#1 [internal function]: do_shortcode_tag(Array)
#2 /home/u126976099/domains/reesinkls.com/public_html/wp-includes/shortcodes.php(228): preg_replace_callback('/\\[(\\[?)(get_la...', 'do_shortcode_ta...', '[get_lang_flags...')
#3 /home/u126976099/domains/reesinkls.com/public_html/wp-content/themes/reesink/header.php(81): do_shortcode('[get_lang_flags...')
#4 /home/u126976099/domains/reesinkls.com/public_html/wp-includes/template.php(770): require_once('/home/u12697609...')
#5 /home/u126976099/domains/reesinkls.com/public_html/wp-includes/template.php(716): load_template('/home/u12697609...', true, Array)
#6 /home/u126976099/domains/reesinkls.com/public_html/wp-includes/general-template.php(48): locate_templ in /home/u126976099/domains/reesinkls.com/public_html/wp-content/themes/reesink/incl/wpml-menu.php on line 9

The icl_get_languages() function is deprecated. Please use this one instead:

https://wpml.org/wpml-hook/wpml_active_languages/

To get the current language use:

https://wpml.org/wpml-hook/wpml_current_language/

More WPML Hooks:
https://wpml.org/documentation/support/wpml-coding-api/wpml-hooks-reference/

Best regards
Andreas

October 27, 2021 at 12:29 pm #9873659

mateuszB-3

Hello,

I managed to launch the tab. Is there an option to change the credit card after launching it ? Currently only the pay button is displayed. If I click on the button will the money be automatically taken from the currently linked account ?

Regards

October 28, 2021 at 12:58 am #9877919

Andreas W.
Supporter

Languages: German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

In order to change the used payment method, please try following this documentation:
https://wpml.org/purchase/how-to-change-your-payment-method/

Let me know fi further asssitance is needed.

Best regards
Andreas

October 28, 2021 at 8:11 am #9880231

mateuszB-3

Hello,

Thank you for your reply, but I need to change the currently linked credit card from which the auto-transfer payments have been taken so far.
Is there any option to change this card before clicking on Pay? Will clicking on this button automatically draw funds from my account, which is the currently linked card ?

Best regards

October 29, 2021 at 12:08 am #9887355

Andreas W.
Supporter

Languages: German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Do you not see what is shown on these screenshot here?

At https://wpml.org/account/

Click -> Modify -> Change Payment Method

See here:
https://wpml.org/purchase/how-to-change-your-payment-method/

Another way might be to cancel the subscription for machine translation credits and start a new one maybe?

I am looping in somebody of our payment team to have a look at the request as well.

Best regards
Andreas

October 29, 2021 at 7:00 am #9888985

mateuszB-3

Hi,

The point is that I don’t know how to cancel subscription - there is only Pay button in the automatic translate tab. The settings button is not visible.

Regards

Zrzut ekranu 2021-10-28 o 08.32.35.png
pay.png
October 29, 2021 at 7:37 am #9889243

Andreas W.
Supporter

Languages: German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It could be that case that you are not able to cancel as you still have to complete a payment. take note, that I have already contacted our billing team who will have a look into this ticket sooner.

You should be able to change the payment method when going to:

https://wpml.org/account/

Click -> Modify -> Change Payment Method

Does this not work for you?

Best regards
Andreas

The topic ‘[Closed] WPML Translation Management's Translation Tools tab is empty’ is closed to new replies.