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[Resolved] WPML tried to translate this page three times and failed. To get it fixed, contact WPML support

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Last updated by jeffreyG-8 11 months ago.

Assisted by: Paola Mendiburu.

Author Posts
June 20, 2025 at 1:24 pm #17154466

jeffreyG-8

Background of the issue:
I am trying to translate a page on my site, hidden link, to Malay using WPML.

Advanced Translation Editor Error Logs
2025/06/20 1:18:34 PM Job resent to ATE 401 0 {"retry_count":3}
2025/06/20 1:06:57 PM Job resent to ATE 401 0 {"retry_count":2}
2025/06/20 1:06:52 PM Job resent to ATE 401 0 {"retry_count":1}

Symptoms:
I keep getting the message 'WPML was unable to translate the page.' After the third try, I received the message 'WPML tried to translate this page three times and failed. To get it fixed, contact WPML support.'

Questions: