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Last updated by Dennis 6 months, 4 weeks ago.

Assigned support staff: Dennis.

Author Posts
March 27, 2019 at 9:40 pm

vivacquaA

After the last update of WPML, I get the information that WPML update is incomplete.
No further updates are shown to be made.

March 28, 2019 at 4:08 am #3476927

Dennis

Hi,

Welcome to WPML Support forum.

Could you please try the following steps:

Note: Please backup your site completely before proceeding.

- Go to Plugins -> Add New -> Commercial
- Press the "Check for updates" button
- Go to https://wpml.org/account/sites/ look for your current key and erase it.
- Create a new one for your site.
- Go to Plugins -> Add New -> Commercial
- Click on the "Unregister WPML from this site" button
- Register WPML adding your new key.
- Try also disabling the "Keep wpml.org up-to-date about which theme and plugins I use" option
-Try to update WPML plugins

If that does not fix the issue you can manually update the plugins.

- Download the latest version of WPML from https://wpml.org/account/downloads/
- Disable WPML Multilingual CMS
- Delete WPML Multilingual CMS (the settings and the translations are saved in the database so they will not be deleted)
- Upload the freshly downloaded WPML plugin from Plugins -> Add New -> Upload Plugin
- Activate WPML

Please let me know if this solves the issue or if you need further details.

Kind regards,
Dennis