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This topic contains 4 replies, has 2 voices.

Last updated by martineG-3 4 weeks ago.

Assigned support staff: Carlos Rojas.

Author Posts
September 13, 2019 at 8:12 am #4566389

martineG-3

Hello,
I receive following report regarding updating WPML Translation Management.

Foutdetails
===========
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 41 van het bestand /home/svrarchitects/domains/svr-architects.eu/public_html/wp-content/plugins/wpml-translation-management/classes/translation-jobs/class-wpml-tm-unsent-jobs.php. Foutmelding: Uncaught TypeError: Argument 1 passed to WPML_TM_Unsent_Jobs::prepare_unsent_job_for_notice() must be an instance of WPML_Translation_Job, boolean given, called in /home/svrarchitects/domains/svr-architects.eu/public_html/wp-includes/class-wp-hook.php on line 288 and defined in /home/svrarchitects/domains/svr-architects.eu/public_html/wp-content/plugins/wpml-translation-management/classes/translation-jobs/class-wpml-tm-unsent-jobs.php:41
Stack trace:
#0 /home/svrarchitects/domains/svr-architects.eu/public_html/wp-includes/class-wp-hook.php(288): WPML_TM_Unsent_Jobs->prepare_unsent_job_for_notice(false)
#1 /home/svrarchitects/domains/svr-architects.eu/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#2 /home/svrarchitects/domains/svr-architects.eu/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#3 /home/svrarchitects/domains/svr-architects.eu/public_html/wp-content/plugins/wpml-translation-management/inc/translation-jobs/helpers/wpml-update-translation-data

What does this mean?
Thanks for looking into it.
Tony

September 13, 2019 at 2:57 pm #4569709

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hello,
Thank you for contacting WPML support.

I suspect we might be facing a compatibility issue with a third party functionality. In this case I would like to ask you to follow this steps in order to isolate the cause of the issue:
- Back up your site first before making any change, this is for security reasons.
- Update all outdated plugins and themes.
- Flush any cache memory that might exists.
- Deactivate all the plugins that are not related to WPML.
- Switch for a moment to a WordPress default theme like Twenty Seventeen.
- Go to WPML -> Support -> Troubleshooting link -> Apply the troubleshooting steps highlighted in the attached image.
- If the issue is gone, activate one by one to see with which one there is an interaction issue.

Could you tell me the result of this steps?

Kind regards,
Carlos

September 16, 2019 at 8:49 am #4577601

martineG-3

Hello Carlos, Thanks for your help. The issue seems to be resolved even before following your steps. When the problem re-occurs I know what to do. Cheers, Tony

September 16, 2019 at 10:05 am #4578457

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Montevideo (GMT-03:00)

Hi Tony,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos

September 23, 2019 at 8:56 am #4621821

martineG-3

Hello Carlos,
The same issue has returned.
I can't see to figure out which third party plugin might be causing the problem.
Can you help out?
Thanks in advance.
Tony