This thread is resolved. Here is a description of the problem and solution.
Problem:
After updating WordPress to the latest version, critical errors occurred on some WooCommerce product pages, specifically on translated products. Errors included 'Maximum execution time of 30 seconds exceeded' and issues in various files related to WPML and WooCommerce Multilingual (WCML).
Solution:
1. Roll back WordPress to the previous version to stabilize the site temporarily.
2. Create a staging site using the WP Staging plugin to safely test updates without affecting the live site. This allows for isolating the problem and testing solutions without risk.
3. Provide debug information and access to the staging site to the WPML support team for further analysis and assistance.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Additionally, please check the related known issues and ensure you have the latest versions of themes and plugins installed. For further assistance, you can always contact us through the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 7 replies, has 1 voice.
Last updated by 7 months, 1 week ago.
Assisted by: Carlos Rojas.
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Hello WPML Support Team, After updating WordPress to the latest version, I started experiencing critical errors on certain product pages in my WooCommerce store. The issues occur only on a few products, both with and without variations. All plugins, including WooCommerce, WPML, and WooCommerce Multilingual (WCML), are up-to-date. Error details include: Some product pages fail to load with a “Maximum execution time of 30 seconds exceeded” error. Other errors reference these files: /wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/Either.php /wp-content/plugins/woocommerce-multilingual/classes/media/class-wcml-product-image-filter.php /wp-includes/class-wpdb.php /wp-content/plugins/woocommerce/src/Admin/API/Init.php The errors appear immediately after updating WordPress, suggesting a compatibility issue between WPML/WCML and the latest WordPress core when processing product metadata, translation fields, or images. Could you please advise on: How to safely fix these errors for the affected products. Ensuring full compatibility of WPML/WCML with the latest WordPress version. Any temporary workarounds to prevent critical errors while browsing or editing affected products. Thank you for your support.  |
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Hello WPML Support Team, Our website is live and currently active. I recently updated WordPress to the latest version, and after the update, some single product pages started showing errors. I have captured screenshots of the errors and attached them to this message for your reference. To ensure the website continues to function properly, I have temporarily rolled back WordPress to the previous version. The site is now running smoothly again, but I would like your guidance on how to make WPML fully compatible with the latest WordPress version so that I can safely update it without issues. Thank you for your assistance.    |
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