This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues where product category pages are showing default language (Estonian) meta-data instead of the translated English meta-data. Despite synchronizing taxonomy translations and clearing caches, the issue persists. The client also faces a critical issue where they cannot edit or delete some product categories, receiving a "You need higher-level user permissions" error due to a taxonomy lock caused by a conflict between Yoast SEO and WPML.
Solution:
1. Go to WPML -> String Translation and search for the Estonian meta-data text using the domain filter 'admin_texts_wpseo_taxonomy_meta'. Translate the text into English, mark the translation as complete, and save.
2. In WPML -> Taxonomy Translation, select 'Product categories' and ensure all Yoast SEO meta fields are fully translated and saved.
3. If using custom layouts or templates (Woodmart Child theme and Elementor), ensure they are fully translated.
4. Install and activate the Yoast Test Helper plugin, go to Tools -> Yoast Test, and reset the Indexables tables & migrations. Then, start SEO data optimization in Yoast SEO -> Settings or use WP-CLI to reindex.
5. If permission errors persist, run WPML troubleshooting actions like clearing cache, removing ghost entries, and fixing element_type collation in WPML -> Support -> Troubleshooting. Also, synchronize metadata for product categories in WooCommerce -> WCML -> Status.
6. Check for any conflicts between Woodmart Popups or HTML Blocks categories and product categories, resolve any conflicts, and refresh permalinks.
If these steps do not resolve the issue or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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This topic contains 8 replies, has 1 voice.
Last updated by 4 weeks, 1 day ago.
Assisted by: Carlos Rojas.