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This topic contains 3 replies, has 2 voices.

Last updated by Bruno Kos 6 months, 1 week ago.

Assigned support staff: Bruno Kos.

Author Posts
April 10, 2019 at 6:48 am #3572889

nitsanH

Hello,
I am using wpml and toolset on a multisite.
I am trying to update a post.
I expect to see the post was updated.
Instead, I see the loader spinning around but no reaction.
When I reload the page I see the post was updated.
On the error log of database there is an error regarding:
WPML_Post_Synchronization->sync_with_translations
that says there is some inifinite loop.

Please help us find the cause for this problem.
Thanks

April 10, 2019 at 9:34 am #3574239

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you update WPML and all its addons before we resume debugging this? We can only support our clients if they have the latest versions installed, as this means that there have been many upgrades, bug fixes and general improvements since.

Based on provided Debug information, I can see that you don't have the latest plugin versions installed.

Regards,
Bruno Kos

April 10, 2019 at 12:31 pm #3576131

nitsanH

Opened new ticket with updated details

April 10, 2019 at 2:31 pm #3577373

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Ok, I see it and am marking this ticket closed then.

Regards,
Bruno Kos