This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with the WPML translations on their site, specifically with the advanced search functionality in the WPresidence theme. Despite various troubleshooting steps, including disabling plugins and reinstalling themes and WPML, the search results are not translating correctly and default to French.
Solution:
We have identified that this is a known issue with the advanced search option in the WPresidence theme when used with WPML. We recommend following the workaround provided in our errata page. You can find detailed instructions and updates on this issue by visiting https://wpml.org/errata/wpresidence-no-results-found-in-advanced-search/.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket for further assistance. For additional support, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 11 months, 3 weeks ago.
Assisted by: Itamar.