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Last updated by Shekhar Bhandari 1 year, 4 months ago.

Assigned support staff: Shekhar Bhandari.

Author Posts
October 5, 2018 at 11:38 am


I've added this topic before, but it was closed (and still unresolved).

There were problems with the access, that should be fixed now.


I am trying to: translate a page

Link to a page where the issue can be seen:

Original page: hidden link
Translated page: hidden link

I expected to see: the featured image on the English translation

Instead, I got:

From what I can see in the code, the image URL of the original featured image is:
hidden link

When I look at the translation and call the featured image, the URL it is generating, is:
hidden link

Visiting this URL, gives me a 404 error. When I look in the corresponding uploads folder, I don't see a file with the name 'gbo.png', only the 'gbo1.png'.

When looking in the Media Library on the English version, I also see that the URL is hidden link. But when I'm inspecting the image that is shown, I see the URL hidden link.

What could be the problem here?

October 8, 2018 at 11:56 am #2795907

Shekhar Bhandari

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you further on this issue.

Could you please check the issue now, the steps I performed was:
- Go to WPML->media translation
- Edited the media translation once and click on "Save Media Translation"

Look forward to your reply.