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This topic contains 33 replies, has 3 voices.

Last updated by brianM-14 1 month, 1 week ago.

Assigned support staff: Diego Pereira.

Author Posts
July 22, 2019 at 9:15 am

brianM-14

Earlier in the year (Jan 2019) Diego Pereira was helping me investigate wrong language selection during WPML All Import of 3750 records

About 15 were assigned as German and about 120 were assigned as French (despite being the original language default of English)

I am now attempting to do a data update, but cannot proceed with the wrong originals and would like to take up Diego’s offer to help assign the right language.

July 22, 2019 at 10:23 am #4255887

Bruno Kos
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

I am now attempting to do a data update, but cannot proceed with the wrong originals and would like to take up Diego’s offer to help assign the right language.

Can you tell me if we are referring to this?
https://wpml.org/forums/topic/english-records-has-been-converted-into-french-after-adding-german-versions/page/5/#post-3136206

I see that this ticket has been quite complicated and has more than 60 replies, so let me bring this ticket to Diego's attention.

Regards,
Bruno Kos

July 22, 2019 at 10:31 am #4256171

brianM-14

Hi Bruno

Yes - that is the ticket, and yes, probably best passed back to Diego, thanks.

Brian

July 22, 2019 at 10:34 am #4256187

brianM-14

And as I am working on them now, I note that there appears to be a regular pattern in that wrongly assigned language posts all have incorrect translation links (to unrelated posts).

July 22, 2019 at 6:34 pm #4260785

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello @brianm-14,

I checked the old ticket and it missed the following information:
"Please do the following:
- Backup the database and website (live version)
- Send us the new access credentials to the new website
- Send me a list of the posts (downloads) that were imported in the wrong language (if they are all posts of the French language this will not be necessary)."

Could you send us these infos? If possible, please also send us more details.

Kind regards,
Diego

July 22, 2019 at 6:39 pm
July 23, 2019 at 6:33 pm #4268627

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks, the credentials worked. Could you send us also the list of the english posts incorrectly assigned to the french language?

Kind regards,
Diego

July 23, 2019 at 6:45 pm #4268655

brianM-14

hidden link

July 24, 2019 at 6:10 pm
July 24, 2019 at 6:10 pm #4276913

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Please check my private message above.

Kind regards,
Diego

July 24, 2019 at 10:01 pm #4277625

brianM-14

Thanks for that Diego

I shall check in the morning, and advise you accordingly

Brian

July 25, 2019 at 9:18 am #4281249

brianM-14

Hi Diego
Yes - the records that you have moved into English are fine, thanks.
Brian

July 25, 2019 at 6:30 pm #4285585

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Brian,

I finished to move the posts to the english language. Please check if they are moved correctly.

The french version of the posts are on the trash, in case you need to restore it.

Kind regards,
Diego

July 25, 2019 at 8:02 pm #4285805

brianM-14

Thank you Diego - that looks as I expected.

If you would leave this ticket open, please, as I need to import the new records.

I'll create a(nother) staging copy, and test the new Import, and get back to you tomorrow.

Brian

July 27, 2019 at 12:13 pm #4293457

brianM-14

Hi Diego
I have found a number of Duplicates (incorrectly assigned (duplicate) PDF records)
Also many of the correct records have
This document is a duplicate of and it is maintained by WPML.
WPML will no longer synchronize this download with the original content.
warnings, even though I have deleted the records from the BIN
Should I be concerned about this?
Thanks
Brian