This is the technical support forum for WPML - the multilingual WordPress plugin.
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|April 17, 2019 at 8:25 am #3628447|
I am trying to: use German language page translations
Link to a page where the issue can be seen: hidden link
I expected to see: German language pages
Instead, I got: French language pages
|April 17, 2019 at 10:00 am #3629359|
I need all the information that I was just given in a chat, but it's been deleted in the chat window as a ticket has been issued! not helpful really because I need to follow those instructions and information
|April 17, 2019 at 12:48 pm #3630847|
Languages: English (English ) French (Français )
Timezone: Africa/Casablanca (GMT+01:00)
Thank you for contacting WPML Support. I will be glad to help with this.
Sorry for losing the chat track, i will escalate this issue internally.
Before we investigate this issue further, could you make sure your server conforms to our minimum requirements?
Based on provided debug information, I can see the following - WP Memory Limit: 40M.
Specifically, could you set WP Memory limit to at least 256MB and then let me know if this fixed your issue?
If unsure on how to set this, you can consult your host/server admin to do this. After you increase this value, you can confirm it by checking on WPML -> Support by finding the “WP Memory limit” value.
Can you also make a full backup, and update WPML plugins to latest release ? This will avoid us to investigate an already fixed issue.
Finally, i visited the german page provided and i can see in the menu links to german pages. Maybe the issue was already resolved!
|April 17, 2019 at 2:15 pm #3631835|
Languages: English (English ) Hebrew (עברית )
Timezone: Asia/Jerusalem (GMT+03:00)
I'm truly sorry for the inconvenience that happened here. I think that we lost all the chat content because of some problem that we've had earlier on our website. I've asked our system team to check if the chat content can be retrieved, but unfortunately, they couldn't find it. If I remember correctly here is what I've asked you to check on your site.
1. Update WPML and its add-ons to their latest versions.
2. By looking at the debug info that you have attached I can see that your server is running an older version of MySQL and also your server WP Memory Limit is set to 40M.
/** Memory Limit */ define('WP_MEMORY_LIMIT', '256M');
Add it before this line:
Is there any other information that you are missing?
If you are going to need more help from, I can also enable private message, and you can share with me access details to your site. Then I could check things and see if I can better help. Please tell me if this is needed.
The topic ‘[Closed] Wrong Language translation coming up’ is closed to new replies.