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Last updated by Mihai Apetrei 6 months, 1 week ago.

Assigned support staff: Mihai Apetrei.

Author Posts
April 10, 2019 at 11:36 am #3575523

christopheG-9

With WPML currency switcher, the Printful shipping costs conversion is applied twice.
1 usd = 10 sek for example
a shipping cost of 1 usd becomes a shipping cost of 100 sek

This issue might be solved by the file you give in https://wpml.org/forums/topic/wrong-shipping-costs-printful-only-with-some-currency/, if you could share it.

Thank you

April 10, 2019 at 11:49 am #3575615

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

Here is the link of the file you were referring to from the ticket link you shared:
hidden link

From what I can see, the user from the ticket you shared said that the actual file did not help him (it might help you though) and that instead what worked for him was the second recommendation of my colleague, Lauren, that can be found at the end of her post, here:
https://wpml.org/forums/topic/wrong-shipping-costs-printful-only-with-some-currency/#post-3257437

So, in case the file doesn't work, try to follow the second recommendation instead.

Hope that helps! 🙂

Kind regards,
Mihai Apetrei