This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing two issues: first, imported XLIFF translations are visible on the front-end but not within the Advanced Translation Editor (ATE). Second, the Mega Menu breaks after synchronizing menus with WPML.
Solution:
For the XLIFF import issue, we explained that translation services rely on the Classic Translation Editor (CTE) and it is expected that translations will not be visible in the ATE nor editable there. To resolve this, we recommend disabling the ATE in the WPML translation editor options by navigating to WPML -> Settings. Switching to the CTE may serve as a workaround.
Regarding the Mega Menu issue after WPML Menus Sync, we would need more information to provide a specific solution. If you're experiencing similar issues, please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
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This topic contains 16 replies, has 2 voices.
Last updated by 2 years, 9 months ago.
Assisted by: Andreas W..