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This topic contains 3 replies, has 2 voices.

Last updated by Lauren 1 year, 8 months ago.

Assigned support staff: Lauren.

Author Posts
September 26, 2018 at 10:43 am


I am trying to upload zip file I got from Star translation service but im getting 500 and 404 errors after all plugins are deactivated except WPML, and theme set to 2017.
I can upload xliff files one by one, but I have 270 of them...

September 27, 2018 at 4:32 pm #2771225


Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. I'll be happy to help you with this.

The translations can only be uploaded to the job they were downloaded from. So, if you had 20 pages that you sent to translation, and a translator exported the XLIFF and created the translations, you can them import the XLIFF file from the Translations page. However, if each of the pages were sent separately, then they must be imported separately.

I hope this helps explain how the uploads work. Please let me know if you need any further assistance and I will be happy to help.

September 28, 2018 at 6:31 am #2772690


Thanks for the information, but if I export all the XLIFF files and try to upload them back again, it doesn't work either. I just get 404 page if all plugins are disabled, and 500 if everything is activated.

September 28, 2018 at 1:35 pm #2774081


Languages: English (English )

Timezone: America/New_York (GMT-04:00)

This could be due to a server time out or perhaps the file being too large to import. Please enable the WordPress debug log. This will allow us to see if any PHP errors are being produced. More Info:

1. Edit wp-config.php and insert the following lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

2. Browse to the page with the issue and/or reproduce the issue.

3. Locate the debug log in: /wp-content/debug.log

4. Paste the latest lines here. No need to paste the entire log file, just 50 lines or so will do. Please censor any sensitive information.

The topic ‘[Closed] xliff .zip upload redirects to 404’ is closed to new replies.