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This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Author Posts
January 10, 2021 at 8:27 pm #7810917

mahmoudZ-2

Hi
There are some category pages that return an “ERR_TOO_MANY_REDIRECTS” error like this one
hidden link

this cURL test result shows that your plugin is responsible for that

HTTP/1.1 302 Found
Connection: keep-alive
Content-Length: 0
Content-Type: text/html; charset=UTF-8
Date: Mon, 04 Jan 2021 19:35:50 GMT
Host-Header: 8441280b0c35cbc1147f8ba998a563a7
Location: hidden link
Server: nginx
X-Cache-Enabled: True
X-Httpd-Modphp: 1
X-Proxy-Cache: HIT
X-Redirect-By: WPML
X-UA-Compatible: IE=edge

Note: The page open without a problem if I logged into the admin dashboard

Fix this problem ASAP, please

January 10, 2021 at 9:07 pm #7811021

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

I can see that WPML, String Translation, Translation Management, and Media Translation are not updated to their latest versions on your site. Can you please update our plugins to their latest versions and see if their problem pesists?

Thanks,
Itamar.

January 12, 2021 at 10:31 am #7823381

mahmoudZ-2

the new update cash a crash to 4 of my main post

January 13, 2021 at 1:34 am #7829941

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I do not get an error on the page you mention in your example. Instead I see a 404 error which refers to that there is no content found:

hidden link

What error do you get on your posts when updating WPML?

I would suggest to disable plugins (if possible) then update WPML, especially tests without Broken Link Checker as the plugin cuases issues quiet often.

Please provide me more details about the errors, as I can currently not see a “ERR_TOO_MANY_REDIRECTS” on your site.

Best regards
Andreas

January 16, 2021 at 1:37 pm #7859067

mahmoudZ-2

some times it gives a 404 error and sometimes it gives a redirect error.