This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by Andrey 5 months, 1 week ago.

Assigned support staff: Andrey.

Author Posts
May 8, 2019 at 2:55 am

youjungj

I am trying to:

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

May 8, 2019 at 10:50 am #3765727

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

Thank you for creating a ticket.

I'll check your website and keep you posted here.

May 9, 2019 at 10:27 am #3775177

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kiev (GMT+03:00)

Thank you for your patience. I have reviewed your website. Below, you'll find recommendations of how to improve the performance of your site in general and with the WPML plugins.

1) First of all, you would need to make updates on your server. The version of PHP and MySQL are ancient ones and may slow down the site.

WordPress server requirements:
https://wordpress.org/about/requirements/

2) Now, is time to update your WordPress to the latest version as it's got many improvements;

3) Update your plugins; WPML plugins are outdated. You need to make to update them as well as check if any other plugins have to be updated too.
http://wpml.org/account/downloads/
https://wpml.org/faq/install-wpml/

4) Consider deactivating 3rd party plugins that are not important for use; Check if there are no plugins installed that hasn't been updated for a long time;

5) On this step you may want to review this article:
https://wpml.org/faq/prevent-performance-issues-with-wpml/

6) If there's possibility consider increasing PHP and WP memory limit. That's always good.
https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

The moment all the steps are done, your site should be working good with WPML. Thank you.