Problem: If you're experiencing issues where your Spanish translations disappear after paying for minor changes, it might be due to the method of translation used. In your case, the page was originally translated manually using the WordPress Editor, not through the Advanced Translation Editor (ATE). As a result, ATE does not recognize these translations, and when the page is sent for automatic translation, it is translated from scratch, causing the original translations to disappear. Solution: To resolve this, you have two options: 1. Manually copy the existing translations from the frontend into ATE. 2. Use automatic translation to retranslate the page via ATE. We recommend choosing one consistent method of translation to avoid similar issues in the future.
Please note that this solution might be outdated or not applicable to your specific case. If these steps do not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
