Problem: The client is unable to delete a database and is seeking clarification on whether a specific error is preventing the deletion. Solution: Firstly, it appears there was a misunderstanding regarding the deletion of a database as our previous supporter did not suggest this. If the client intends to delete a language rather than a database, we recommend following these steps: 1. Visit https://wpml.org/faq/how-to-completely-remove-a-language-from-your-site/ for guidance on removing a language. 2. If the above link does not resolve the issue, ensure to back up the website fully. Then, proceed with these steps: - Activate the language intended for deletion. - Manually delete all content associated with that language by navigating to the respective content tabs (pages, posts, templates), switching the language via the top-bar flag, and deleting all content. - Clear all deleted content from the trash. After completing these steps, the language can be removed from the site.
If this solution does not apply or is outdated, or if further issues arise, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum.
