Problem: You are experiencing an 'aggiornamento fallito: undefined' error when attempting to update the WPML, WPML String Translation, and Advanced Custom Fields Multilingual plugins. Solution: We recommend following the steps outlined in the support forum to resolve this issue. Please visit the following link for detailed instructions: https://wpml.org/forums/topic/update-failed-undefined-12/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket for further assistance. You can do so here: WPML Support Forum.
Problem: The client was experiencing an issue with a persistent pop-up appearing on their site after updating WPML. Solution: We addressed the issue by hiding two old instances of the site from WPML's records to prevent interference. In the WPML -> Troubleshooting section, we performed the following actions:
Synchronize local job ids with ATE jobs
Synchronize translators and translation managers with ATE
After these steps, we selected 'Copy' in the pop-up message, understanding it was a duplicate from an older instance. This resolved the issue, and the pop-up no longer appears.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
