Problem: The client reported that some translated pages were not visible on the front end in Polish, despite being visible in the translation editor. Solution: We recommended the following steps to resolve the issue: 1. Slightly modify the original page and save it. 2. Navigate to the WPML translation editor and complete the translation. 3. Create a full site backup for safety, accessible via WPML -> Support -> Troubleshooting link. Follow the steps described in the guide at WPML Troubleshooting Options. 4. Confirm the creation of a full site backup. 5. Check if the issue persists after these steps. Additionally, a video was provided to assist in troubleshooting: Video Guide.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML Support Forum.
Problem: The client is experiencing inconsistency in the appearance of the checkout and cart pages across different languages on their WooCommerce site. The English version looks different compared to the Hungarian and German versions. Solution: We recommend renaming the slugs of the English cart and checkout pages to something unique like
cart-page
and
checkout-page
respectively, and then resaving the permalinks under Settings >> Permalinks. This step helps ensure that WPML properly links and displays the correct templates across all languages.
If this solution does not resolve the issue, we suggest providing temporary access to your site for further investigation. Please ensure to back up your database and website before making any changes or providing access.
This solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please do not hesitate to open a new support ticket for personalized assistance at WPML support forum.
Problem: You are trying to access the WPML main page on your site and encountering a 'page not found' (404) error when trying to reach
https://wimoov.shop/wp-admin/tm/menu/main.php/
. You are wondering if there is a configuration issue with WPML that could cause this error. Solution: We have identified this as a known issue. We recommend taking a backup of your site and then applying the workaround provided in our errata. You can find the detailed steps and information at https://wpml.org/errata/admins-cannot-access-wpml-translation-management/. Please try this solution and let us know the results.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with automatic translations being stuck on 'waiting for translator' and the wait time for the next translator keeps increasing, this might be due to the translation jobs being queued. Solution: We recommend the following steps to resolve this issue: 1. Navigate to WPML > Settings and switch the Translation Mode to 'Translate What You Choose'. 2. Go to WPML > Translation Management, access the Jobs tab, and cancel all jobs listed under 'Need Translation'. 3. Return to WPML > Settings and change the Translation Mode back to 'Translate Everything Automatically'. This should allow your pages and products to be translated automatically. Note that products in Draft mode will need to be sent for translation manually from the Translation Management board.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
