Problem: The client was experiencing issues with WPML on their website where the language flags did not change upon selection, the translations did not display correctly, and the currency displayed was incorrect (ISK instead of DKK). Solution: We discovered that the issues were related to a conflict with the Gtranslate plugin. After thorough testing, it was determined that simply disabling the Gtranslate plugin was not sufficient to resolve the issues. The client needed to completely delete the Gtranslate plugin to fix the problems with the language switcher, translation display, and currency display. Once the plugin was removed, the flags, translations, and currency displayed correctly.
If you're experiencing similar issues, we recommend checking for any plugin conflicts by deactivating other plugins temporarily to see if the problem resolves. If the issue persists or if this solution seems outdated or irrelevant to your case, please visit our known issues page, verify you have the latest versions of themes and plugins installed, and if needed, open a new support ticket at our support forum.
Problem: The client is experiencing issues with WPML not displaying flags and not showing the latest translations on their website. Specifically, the flags do not change when a new language is selected, and the page does not display the correct translation when English is chosen. Solution: We identified that the issue with the flags not displaying might be due to custom CSS added to the theme. We recommend removing this custom CSS to see if the problem persists. Additionally, for the issue of the page not showing the correct translation when selecting English, we need more details to provide a specific solution.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
