Problem: The client was unable to load the translation queue for products, and attempts to approve translations were failing.
Solution: We resolved the issue by performing several troubleshooting steps in WPML > Support > Troubleshooting:
Clear the cache in WPML
Remove ghost entries from the translation tables
Fix element_type collation
Fix WPML tables collation
Set language information
Fix terms count
Fix post type assignment for translations
We asked the client to confirm if the solution worked for them.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
