elvisL-3

Problem:
You are experiencing issues with WPML translation credits not appearing on your site after purchase.
Solution:
To resolve this issue, we recommend the following steps:
1. Log in to your WPML account by visiting https://wpml.org/.
2. Check your account details at https://wpml.org/account/.
3. Ensure that the credits are correctly assigned to your site by visiting https://wpml.org/account/sites/.
For more detailed instructions, please refer to our documentation on how to assign credits: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.