Problem: The client is unable to switch languages using the language switcher on their static homepage after switching to a Hello Elementor child theme, despite the homepage being translated into both languages. Solution: We recommend the following steps to resolve the issue: 1. Navigate to Settings > General in your WordPress Dashboard. 2. Verify that the Site URL and WordPress URL are correctly defined (they should both be set to your site's URL). 3. Go to WPML > Support > Troubleshooting and click on the following buttons:
Disable cache for language switcher templates
Clear the cache in WPML
Assign translation status to duplicated content
Set language information
4. Clear the caches from your site and browser, then check the language switcher functionality again.
If the solution provided here is not relevant to your situation, either because it's outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
