Problem: The client is experiencing issues with nonsensical redirects and mixed-up hreflang tags on their multilingual website. They are unsure if WPML or another plugin is causing these redirects and are unable to effectively troubleshoot as the redirects are only visible in the Search Console. Solution: 1. Increase the WordPress memory limit to at least 256MB by adding the following line to the wp-config.php file:
Place it above the line /* That's all, stop editing! Happy blogging. */. 2. Create a full site backup or a staging site. 3. Update any outdated plugins or themes. 4. Flush any existing cache. 5. Deactivate all plugins, including WPML, and activate a default WordPress theme like Twenty Twenty. 6. Reactivate the WPML plugins. If the issue resolves, reactivate the theme and other plugins one by one to identify the culprit. 7. Check the WPML configuration for automatic redirection based on browser language, which can be found here: Automatic Redirect Based on Browser Language. Also, investigate other plugins that might create redirects, such as Yoast.
If these steps do not resolve your issue, or if the information provided here becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: You have a multilingual website with 7 languages and want to use automatic translation for certain languages and manual translation for others, specifically for blog posts. However, the auto-translate feature tried to translate already translated posts and corrupted the Blog page. Solution: If you're experiencing this issue, we recommend you configure your WPML settings to selectively use automatic translation. Here's how you can do it: 1. Navigate to WPML -> Settings -> In the first section, set the configuration to automatically translate only the content you select. 2. Go to WPML -> Translation Management, select the blog posts you wish to automatically translate, and send them for automatic translation. Save the changes after each step.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
To learn more about WPML's automatic translation feature, see the automatic translation page.
Problem: The client wants to create separate sitemaps for each of the 7 languages on their website, but they could not find a way to do this within Rank Math SEO or WPML settings.
Solution: We explained that the only way to have a different sitemap for each language is by using the 'different domains per language' option available in WPML. When using different directories for each language, only one sitemap is generated, which includes all languages. We provided documentation links for further guidance:
If this solution does not apply to your case, because it might be outdated or not relevant to your specific situation, we recommend opening a new support ticket. We also highly suggest checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
