Problem: If you're experiencing an issue where clicking the '導入事例' link in the megamenu on your Japanese site redirects to the News page instead of the intended Case Studies page, the problem might not be caused by WPML. Solution: We recommend checking the slug of the Japanese Case Studies page. It should match the intended link. In your case, the slug is in English (https://vantiq.com/ja/case-studies/) and not in Japanese (/ja/導入事例/). Additionally, check if there are any redirections set in Tools -> Redirections that might be incorrectly redirecting the '導入事例' link to the News page. Deleting any incorrect redirections should resolve the issue.
If this solution does not apply because it’s outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing issues with page content not populating in the translation cart, despite having all fields enabled for translation. You suspect there might be an additional ACF setting that needs to be enabled. Solution: First, ensure that you have enabled the fields for translation. Next, try updating the page translation by slightly modifying the original page, saving it, and then navigating to the WPML translation editor. If the issue persists, we recommend that you carefully review the following article on translating sites built with ACF: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/
If the solution provided here becomes irrelevant due to updates or does not apply to your specific case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: If you're experiencing a bug where WPML encounters an issue during a string query, we recommend the following steps. Solution: First, try closing the error message by clicking the (x) icon in the top right corner of the message. After closing it, monitor to see if the banner reappears. If the issue persists, we suggest applying the workaround provided on our errata page. You can find detailed instructions here: Using Emojis with Page Builders Might Make the Content Not Available for Translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still exists, please open a new support ticket at WPML support forum for further assistance.
