Justin Channell

Problem:
The client was experiencing issues with WPML's automatic translation feature, where the process was getting stuck at 'Calculating' and not proceeding. The PHP logs showed a fatal error related to a function call on a boolean value.
Solution:
We recommended the following steps:
1. Create a backup of the website.
2. Navigate to WordPress Dashboard > WPML > Support > Troubleshooting.
3. Click the buttons shown in the screenshot provided in sequence and wait for each to finish: https://wpml.org/wp-content/uploads/2020/10/7206941-buttons.png
If the issue persists, we suggested providing temporary access (wp-admin and FTP) to the site for further investigation, ensuring all privacy and security measures are followed as outlined in our support policy: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.