Problem: You are experiencing an issue where the translation job appears to be completed in WPML's Advanced Translation Editor (ATE), but when WPML tries to download/apply the translation, it fails. The error message indicates that the uploaded XLIFF file is not properly formed, specifically missing or having incorrect 'target' data. Solution: We recommend checking the character encoding settings in your WordPress configuration. Here are the steps to resolve the issue: 1. Open the
wp-config.php
file. 2. Replace the line:
define('DB_CHARSET', 'cp1251');
with:
define('DB_CHARSET', 'utf8mb4');
3. Save the changes and update the original page to check if the translations are saved correctly. Before making these changes, please ensure to create a full backup of your site and database.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
