Problem: The client is experiencing an issue where the WordPress menu element in a pop-up is showing twice in the English version, and the dropdown icons are very large. Solution: We recommended conducting a plugin conflict test by deactivating all plugins except for WPML, its addons, and Elementor to identify if the issue is caused by a plugin conflict. Additionally, there is a known issue with Elementor PRO popups that might be related. We advised checking the Errata page for more details and trying the workaround mentioned there: https://wpml.org/errata/elementor-pro-inline-css-not-rendered-for-translated-pop-ups/
If the problem persists, we recommend opening a new support ticket or using the chat support for immediate assistance at this link. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
