Problem: If you're experiencing an issue where switching the default language to French causes the English version of your site to disappear, we have a solution that may help. Solution: 1. Change the default language to French. 2. Navigate to WPML > Support > Troubleshooting. 3. Click on the buttons as shown in this screenshot. 4. Clear the caches from your site and browser. 5. Check if the English site is now appearing correctly. After following these steps, the client's pages functioned correctly with French set as the default language. If this solution doesn't seem relevant to your issue, please open a new support ticket with us.
Problem: The client has set up a language switcher in the header to link three languages, but upon clicking the language switcher, the menu gets messed up and does not display the header/menu as designed in the Elementor templates. Solution: We noticed that the String Translation plugin was not installed. We have installed it for the client, and now the strings should be available for translation. We recommend completing the translation, which should resolve the display issue on the frontend.
Problem: The client needs to connect pages that are translations of each other after importing content from an old site. Solution: We recommend using the 'Connect with translations' feature to link pages that are translations of each other. Here are the steps to follow: 1. Go to the page that you want to connect. 2. Look for the 'Language' box on the right side. 3. Click on the 'Connect with translations' button. 4. A popup will appear where you can search for the page in the other language. 5. Connect the pages by selecting the appropriate translation. For detailed instructions, please refer to our documentation: How to link already translated pages.
If this solution doesn't look relevant, please open a new support ticket in our support forum.
