Recent client feedbacks

Client wants to publish site ASAP. John
didn't replied on my prev questions JaymesP
все же, оказалось быстрее находить понимание с русской поддержкой Александр Крутов
She is the best BatmunkhB
was able to get to the root of the issue... ElizabethK-3
Inexperienced Trid
Not experienced enough with WP in general, but mostly with Toolset Types/Views used with WPML Trid
I've talked about this extensively in another request. NathanH-7
We had several miscommunications. In the end, things worked out, but it was awkward. This was the beginning of our chat:************** Laura : Hi,thanks for contacting us. Laura : Did you try to search in String Translation? nathanH-7 : Yes, I have. A lot. I can\'t find it. Laura : Maybe it needs to be added via xml-config, but we should find first how the string is called Laura : probably you can find it in the string admin page nathanH-7 : Okay, I\'ve also searched on the string admin page, but perhaps I\'m not looking in the right area. Could you kindly help? Laura : the problem with the strings admin page is that many strings are nested so it\'s not easy to find them. I usually check the source code nathanH-7 : Hello? Laura : Yes? nathanH-7 : ...so I don\'t know where to find it. What do I do? Laura : Did you check the source code from the String Admin page? nathanH-7 : Yes, like I said, I\'ve searched it many times and could not find it. nathanH-7 : This is why I need help... Laura : could you try to reproduce the issue in a fresh installation? I\'ll give you the link nathanH-7 : No I don\'t think I have the expertise to do that Laura : You have to install Bookly only and set a page nathanH-7 : Sorry, this is not making sense to me. Let\'s end this chat, and I\'ll ask someone else. Laura : I\'m sorry, but with the information I have at this moment there is nothing else I can do *****************Now, in this segment, I may seem a bit weird. It's because during this chat, I never received Laura's comment: "Laura : the problem with the strings admin page is that many strings are nested so it\'s not easy to find them. I usually check the source code" as below:nathanH-7 : Okay, I\'ve also searched on the string admin page, but perhaps I\'m not looking in the right area. Could you kindly help? Laura : the problem with the strings admin page is that many strings are nested so it\'s not easy to find them. I usually check the source code nathanH-7 : Hello?I waited here for an hour, when I finally said "Hello?", to which her response was "yes?". I said "Hello?" because after I said "Could you kindly help?", I did not get a response. It's weird that now there is a response from her in the transcript that I received after this exchange, and it makes me look a bit strange, bit I swear to all that is holy (and unholy), I never got that message from her during the live chat. So this whole experience was rather awkward. NathanH-7
she is very kind.thank you BarbaraT-5

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