Problem: The client is using a different domain for another language and is unable to access admin functions, including editing with the Beaver Builder page builder, on the secondary domain.
Solution: 1. Navigate to WPML > Languages > Language URL format. 2. Ensure the "Validate" option is enabled for the secondary domain. 3. Enable the "Auto sign-in and sign-out users from all domains" option. 4. Save the changes. 5. Go to Dashboard > Settings > Permalinks and resave the Permalinks settings. 6. Logout from the primary domain. 7. Login from both domains by appending /wp-login.php to the end of the secondary domain URL, such as:
http://example.com/wp-login.php
http://example.de/wp-login.php
8. Verify that you are correctly logged in from both domains by checking for the WP top admin bar in both languages. 9. Once logged in from both domains, attempt to edit the page with your page builder from the secondary language.
If this solution does not apply to your case, or if it is outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
