Problem: The client has a webshop for a hat shop and created a custom attribute for sizes (head measurements) which they translated using WPML. They are using WP Sheets Editor to manage their workflow and noticed that some columns have incorrect terminology. Specifically, in the Dutch version, the attribute 'head measurement' remains in English, causing WP Sheets Editor to display 'head measurements' instead of 'hoofdmaat'. The client also mentioned being unable to switch languages within the products > attributes section. Solution: We recommend following the correct process of importing WooCommerce products and their taxonomies with the WP Sheet Editor plugin, as described in our guide: Transferring WPML Translations with WP Sheet Editor. It is essential to use the WP Sheet Editor – Taxonomy Terms (Premium) add-on for proper functionality, which appears to be inactive on the client's site. Additionally, in the WPML -> Taxonomy Translation section, the client can translate attribute labels and terms. For more detailed instructions, please refer to our general guide on Taxonomy Translation: Translating Post Categories and Custom Taxonomies and our specific guide about translating product taxonomies: Translating WooCommerce Product Taxonomies.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: You are using the WooCommerce filter plugin from Barn2 on your multilingual website with Dutch as the main language and are experiencing issues in translated languages like French or English. The filter does not display products after making selections, even though categories or attributes are correctly chosen. Solution: We have identified that there is no straightforward workaround for this issue directly within WPML or the Barn2 plugin. Our compatibility team suggests using the Kadence PRO plugin, which might allow you to create similar filters. For attributes that remain the same across translations (such as numerical values), you should apply the workaround detailed in our forum post. You can find the specific steps and more details here: WPML support forum post.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
