jerisscloudcenter

Problem:
The client needed to delete a website from their WPML account but was unable to find the delete button. They were able to remove the site from the 'Your Registered Sites' section but not from the 'Sites Using Prepaid Credits' section.
Solution:
1. We asked the client to check if they had tried removing the site from the WPML account sites page at https://wpml.org/account/sites.
2. We inquired if the client could see a trash icon next to the domains on the same page, as shown in our provided screenshot.
3. We requested confirmation from the client to ensure the site no longer appeared in their account.

If you're experiencing a similar issue and the provided steps do not help, or if this solution doesn't seem relevant to your problem, please open a new support ticket at WPML support forum.

Problem:
If you're experiencing issues with Sticky Links converting URLs to PageIDs and you want to retain the original URL for specific links, you may find that the suggested code to blacklist certain slugs is not working as expected.

Solution:
We recommend adding the following code to your

functions.php

file to blacklist specific requests and prevent Sticky Links from converting them into PageIDs. Here's the code you should use:

add_filter( 'wpml_sl_blacklist_requests', 'wpml_sl_blacklist_requests', 10, 2 );

function wpml_sl_blacklist_requests( $blacklist, $sitepress ) {
    $blacklist[] = 'your-page-slug';
    return $blacklist;
}

After adding this code, re-add the link to the page and save it. This should exclude the specified slug from being converted by Sticky Links.

More info on next link: https://wpml.org/documentation/getting-started-guide/sticky-links/#linking-to-pages-in-a-different-language

If this solution doesn't look relevant to your issue, please don't hesitate to open a new support ticket. You can do so by visiting the WPML support forum.