Problem: The client is unable to activate Automatic Translations in WPML. After assigning credits to their site and attempting to recheck credits, nothing happens. Additionally, the client cannot unregister the plugin due to an access error. Solution: We asked the client to confirm if the problem still persists after they assigned 10k credits to their site. We need to know if they can now use these credits to translate their pages. If the issue remains unresolved, we recommend the client to: 1. Ensure they are logged in as an administrator. 2. Check for any plugin conflicts by temporarily deactivating other plugins and seeing if the issue persists. 3. Verify that their WPML and other related plugins are up to date. 4. If the problem continues, we suggest opening a new support ticket for further assistance.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us.
