Problem: The client is trying to review translated pages and noticed that the tool at the top is also translated into the language of the page, instead of staying in English. Solution: We explained that this behavior is expected, as the admin top bar changes to the language of the site's front end when viewed in a secondary language. This is because it is assumed that the person reviewing the translation will understand the language. Additionally, we provided a tip for approving translations in bulk without reviewing each one individually. This can be done through WPML->Translation Management, by selecting the translations and approving them all at once.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If so, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
Problem: The client was unable to send multiple pages for automatic translation using WPML and did not see the "Translate Automatically" option in the Translation Management section.
Solution: 1. We advised the client to deactivate any third-party translation service, such as Unbabel, by navigating to "WPML > Translation Management > Translators" and clicking the "Deactivate" button associated with the service.
2. We instructed the client to enable the "Advanced Translation Editor" by going to "WPML > Settings" and selecting the "Advanced Translation Editor" option under the "Translation Editor" section.
If you're experiencing a similar issue, we recommend you follow these steps to resolve it. However, please note that the solution might be irrelevant if it's outdated or not applicable to your case. If these steps do not resolve your issue, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
